You can return your Thing before closing time at the location you reserved from on the day your borrow ends.
(We don't use a 24-hour system!)
What do I need to do?
Someone else will probably be borrowing the Thing straight after you. People often borrow Things for all sorts of special occasions, even weddings! So it's important to make sure your Thing is nice and clean and to double check that you've packed all of the parts. You can find a list of parts on the Thing page on our website, or in the How-to-Use Guide for each Thing.
Here's what you'll see on the Thing page for the Drill for example 👇
If you can recharge your Thing before returning it too, we're sure you'll make your neighbour's day!
Things that aren't brought back properly may incur a cleaning fee or be charged for a missing part.
What do I need to do when I return the Thing?
Take your Thing back to the same location that you collected it from. Head over to the screen on the lockers like you did when you collected. Enter your borrower code and then press the 'return' button. You'll be reminded of what parts come with your Thing, and you'll be shown the locker number. Press the 'open locker' button and you can put the Thing back in the locker. You're all done!
If you have any problems please get in touch with the Borrower Support team.
Check the date your borrow ends
Tip: Check your reservation confirmation email from us to find the dates of your borrow quickly!
Just sign in on our website, click on the icon of the person and choose "Your borrowing".
On Your borrowing page, you can see current loans as well as past and upcoming borrows.
It'll tell you the dates you're borrowing from and until, as well as the individual name of the Thing you're borrowing!
Check the opening hours of your local Library of Things
Tip: Check your reservation confirmation email from us to find the opening hours quickly!
Simply go to our website, hover over the Locations button and click on the name of your local Library of Things.
Scroll down on your location's page to see three headings with handy info on
Where we are, How to reach us, and Opening hours.
Click on the Opening hours tab to see when our self-service kiosk will be open on the day you're due to return.
Just be sure to factor in plenty of time to get there before closing time!
Tips, help and related articles
- Make sure to clean the Thing before you return it so it's ready for the next borrower! There are cleaning instructions in our How-to-Use Guides, which you can access by scanning the QR code on your Thing or heading to the Thing's page on our website and navigating to the "Good to know" heading.
- Be sure to return all of the Thing's parts. You can find a list of what's included on the Thing's page on our website and check against this list. There's also a diagram of most Things and their parts included on the How-to-Use Guide, which you can also find on the Thing's page.
- Got a question we haven't answered here? Check out these articles for more advice:
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